Are You “Listening?”

One of the quickest and most efficient ways to grow a business is through listening.  Are you taking the time to listen to what your customers want and need? In Les Giblin’s book “How to Have Confidence and Power in Dealing with People,” he gives the...

Courage is Overcoming Fear

“Courage is not the absence of fear, it is the conquest of it” – Frank Bettger in How I Raised Myself from Failure to Success in Selling. “Nobody will remember the times you struck out in the early innings if you hit a home run with the bases...

Actions Speak Louder than Words!

“One demonstration is worth more than a thousand words. If possible, let the customer perform the demonstration. Let the customer help you make the sale” – How I Raised Myself from Failure to Success in Selling. I look back at all the one-on-one...

F.E.A.R – False Evidence Appearing Real

“When you’re scared, admit it! . . . There is no disgrace in admitting you are scared, but there is a disgrace in failing to try. So whether you’re talking to one person, or a thousand, if that strange demon fear, public enemy number one, suddenly...
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